Support & Help
We're here to help you get the most out of SelfDestruct
Email Support
Get help with technical issues, billing questions, or general inquiries.
Contact Supportsupport@selfdestructapp.com
Response Time
We typically respond to support requests within 24 hours.
Common Questions
How do I install SelfDestruct?
Installing SelfDestruct is simple. Just click the "Add to Slack" button on our homepage, authorize the app, and you'll be ready to configure your retention policies.
Can I exclude certain channels from deletion?
Yes! You can configure which channels are subject to automatic deletion. Simply specify the channels you want to exclude in your settings.
What happens to files when messages are deleted?
Files attached to deleted messages are also automatically removed from your Slack workspace to maintain storage efficiency and security.
How do I change my billing information?
You can update your billing information anytime through your account settings or by contacting our support team.
Is my data secure?
Absolutely. SelfDestruct is built on AWS infrastructure with enterprise-grade security including encryption in transit and at rest using 256.
Can I get a refund?
We offer a 30-day money-back guarantee. If you're not satisfied with SelfDestruct, contact us within 30 days for a full refund.
Emergency Support
For critical issues affecting your production environment, please email us immediately with "URGENT" in the subject line: support@selfdestructapp.com